Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return:
-
The item must be unused and in the same condition that you received it
-
The item must be in its original packaging
-
A receipt or proof of purchase is required
Please do not send your purchase back to the manufacturer.
-
Partial Refunds
There are certain situations where only partial refunds are granted:
-
Equipment showing signs of use or installation
-
Items returned with missing parts or damaged packaging not due to our error
-
Products returned after inspection showing handling wear
-
Special-order or customized equipment
-
Marine electronics or engines with opened seals or activated systems
-
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {info@speedsmotors.com}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We replace items only if they are defective, damaged in transit, or incorrectly supplied. If you need an exchange, contact our support team with proof of purchase and product images.
Shipping Returns
-
Customers are responsible for return shipping costs unless the return is due to our error
-
Shipping costs are non-refundable
-
High-value items such as engines, snowmobiles, and marine electronics should be returned using trackable and insured shipping
Non-Returnable Items
-
Installed engines or electrical systems
-
Used batteries or activated electronics
-
Clearance or final-sale items
-
Gift cards or downloadable products
Need Help?
For return requests, order issues, or product support, contact our customer service team with your order details and proof of purchase. We aim to resolve all concerns quickly and professionally to ensure customer satisfaction.